Identifying Process types

By defining one or more process types, the Opportunity Administrator provides templates for Opportunity Managers to create new opportunities quickly. You can create a process type for each action plan, for each type of prospect, for specific reporting requirements, or whatever criteria best meets the needs of your organization.

Process type concepts and terms

A process type is a category of projects that has a unique set of processes. Process types include information about:

■    Default action plan

The action plan most often used for this process type

■    Default owner

The most likely owner of this process type

■    Opportunity Class

A combination of standard data elements and structure that specify what data should be recorded about the opportunity.

■    Default Opportunity Classes (Donor, Member, Sales) are provided in iMIS. You can build additional Opportunity Classes that meet the unique needs of your organization.

Tips for planning process types

■    Structure process types to optimize the time it takes to set up data entry and reporting for an opportunity. You might create a process type based on geography or type of prospect, for example.

■    Create a new process type when you need a new strategy to develop a new prospect group or when data entry and reporting needs are very different for different areas or prospects.

Process types example: Non-profit organization

In this example, our non-profit organization has current members and donors. In addition, non-members purchase conference proceedings and books. The default process types are sufficient for our process.

Process Type

Default Action Plan

Default Owner

Donor

Donor Giving

Director of Fundraising

Member

Annual Conference

Director of Events

Sales

Publications

Director of Publications